Contact
Write to support@allomate.app for product help, privacy requests, account questions, or beta feedback.
You can also request legally required operator information, including the operator’s legal name, address, and telephone number. Allomate will provide the required information without delay, including before you decide to subscribe.
To help diagnose a problem, include:
- What you expected and what happened instead
- Your Allomate version and build number from Settings
- Your iPhone model and iOS version
- The date of the affected plan
- A screenshot or TestFlight feedback attachment, if it does not reveal private calendar details
Never email a password, access code, payment detail, or unredacted private calendar content.
Calendar access
Allomate reads events only after you grant calendar access. You can review or change permission in iOS Settings under Privacy & Security, then Calendars.
Allomate uses the calendars you leave enabled on its Calendars screen as planning input. Hidden input calendars and the selected plan-calendar destination are excluded from planning reads. It writes only Allomate-created events to the plan calendar you confirm in the app.
Subscriptions
Apple handles App Store billing. Manage or cancel a subscription in iOS Settings under your Apple Account, then Subscriptions. Deleting Allomate does not cancel a subscription.
Refund requests are handled by Apple at reportaproblem.apple.com.
Data and account deletion
Allomate keeps app data deletion and account deletion separate. Both are available from Settings, then Data & Privacy.
- Delete app data removes Allomate content while keeping your account and subscription continuity.
- Delete account removes your Allomate content, signs you out, and returns the app to its signed-out state. An App Store subscription continues until you cancel it with Apple.
For an external privacy or erasure request that goes beyond the in-app deletion controls, contact support@allomate.app.